Bloom Forward Coaching & Consulting LLC (“we,” “us,” “our,” or “Bloom Forward”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you interact with us, use our website, or participate in our coaching services.

1. Information We Collect

We may collect personal information in the following ways:

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Information You Provide

• Contact information: Name, email address, phone number, mailing address.

• Payment details: Billing information processed through secure third-party payment providers (e.g., PayPal).

• Client information: Goals, notes, forms, or materials shared during coaching sessions.

• Account details: If you create an account or complete forms through our website.

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Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Website usage data (e.g., pages viewed, time spent)

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Third-Party Information

We may receive information from scheduling platforms, payment processors, or communication tools you choose to use.

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2. How We Use Your Information

We use your information to:

• Provide and personalize coaching and consulting services

• Manage appointments, billing, and communications

• Improve our website, services, and customer experience

• Send updates, confirmations, resources, or newsletters (you may opt out anytime)

• Maintain records for legal, administrative, and security purposes

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We do not sell or rent your personal information.

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3. How We Share Your Information

We only share information when necessary to operate our business, such as:

• Service providers: Payment processors, scheduling tools, email platforms

• Legal requirements: If required to comply with law, court orders, or to protect our rights

• Business operations: In rare cases, such as business transfers or restructuring

All third-party providers are required to protect your information and use it only for the purposes for which they perform their services.

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4. Confidentiality in Coaching

All coaching conversations, notes, and shared information are kept confidential except:

• If you provide written consent to share information

• If disclosure is required by law (e.g., threat of harm, court order)

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5. Cookies & Tracking Technologies

Our website may use cookies or similar tools to enhance your experience. You can adjust your browser settings to limit or block cookies if you prefer.

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6. Data Security

We take reasonable measures to protect your personal information, including secure storage, encryption where possible, and limiting access to authorized personnel only. However, no system is 100% secure; use of our services is at your own risk.

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7. Your Choices & Rights

You may request to:

• Access or update your personal information

• Correct inaccurate information

• Request deletion of your data (subject to legal obligations)

• Opt out of emails or marketing communications

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To do so, contact us at the email below.

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8. Retention of Information

We retain personal data only as long as necessary to:

• Provide coaching services

• Maintain business and legal records

• Comply with legal or regulatory requirements

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9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children without parental consent. If you believe a child has provided information, please contact us immediately.

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10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, accompanied by an updated effective date.

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11. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Bloom Forward Coaching & Consulting LLC
Email: support@bloomforwardllc.com
Website: www.bloomforwardllc.com